servicemanagement.com.au

Tasks

Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.
Try to make your site load faster.

SEO

URL

Domain : www.servicemanagement.com.au/

Character length : 29

Title

IT Service Management Software | Service Quality | Cherwell Service Management

Description

Service Management Software for ITIL Processes and ITSM Reporting and Dashboards. Integrate with Cherwell Service Management from Cherwell Software. SEND Enterprise Messaging for a complete IT Service Management Solution. Improve your Service Desk/Help Desk communication to your customers and improve your net promoter score (NPS), Cherwell Software Australia

Keywords (meta keywords)

it service management software, Service Management Software, IT Service Desk, Cherwell Software, Cherwell Service Management,Service Management for The Enterprise,Enterprise Service Management,PaaS,IT

Error! Using “meta keywords” is meaningless in a while.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://servicemanagement.com.au/robots.txt

User-agent	Disallowed for the search engines
*	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /DesktopModules/ /Documentation/ /HttpModules/ /images/ /Install/ /js/ /Portals/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/Search/ /Resources/Shared/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/
msnbot	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /DesktopModules/ /Documentation/ /HttpModules/ /images/ /Install/ /js/ /Portals/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/Search/ /Resources/Shared/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/
Slurp	/*/ctl/ /admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /DesktopModules/ /Documentation/ /HttpModules/ /images/ /Install/ /js/ /Portals/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/Search/ /Resources/Shared/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/
Googlebot	/*/ctl/ /admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /DesktopModules/ /Documentation/ /HttpModules/ /images/ /Install/ /js/ /Portals/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/Search/ /Resources/Shared/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/
Yahoo Pipes 1.0	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /DesktopModules/ /Documentation/ /HttpModules/ /images/ /Install/ /js/ /Portals/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/Search/ /Resources/Shared/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

IT Service Management Software | Service Quality | Cherwell Service Management

Character length : 78

Improve! The website address (title) should be between 10 and 70 characters in length.

Text / HTML ratio

Ratio : 13%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
3	4	8	0	0	0

Heading structure in the source code

<H3> SEND
<H3> Cherwell
<H3> SMI Suite
<H3> Xtraction
<H3> Bomgar
<H1>
<H1>
<H1> IT Service Management Software You're Going to Love
<H3> Customers first
<H3> Its your choice
<H3> Codeless
<H2> Contact
<H2> Recent Tweets
<H2> Popular Links
<H2> Join the Conversation

Word cloud

cherwell14
service11
software8
itsm7
management6
licensing4
csm4
read3
remote3
products3
platform3
business3
client3
applications3
cloud3
send3
bomgar3
reporting3
suite3
team3
xtraction3
smi3
codeless3
mapp2
device2
march2
enterprise2
solutions2
mobile2
enablement2
desktop2
choice2
support2
joins2
want2
ausenco2
australia2
flexible2
leap2
information2
legal2
quality2
system2
portal2
delivers2
sales@servicequality2
all2
customers2
workforce2

Keyword matrix

word	title	descriptions	heading
cherwell
service
software
itsm
management
licensing

Two Word cloud

cherwell software5
business and workforce2
service quality2
cherwell service2
read more2
delivers it service2

Three Word cloud

business and workforce enablement2
cherwell service management2
delivers it service management2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 27 images on this web page.

Alternate attributes for the following 24 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

7.50

Flesch Reading Ease

52.30

Coleman Liau Index

12.00

Automated Readability Index (ARI)

7.40

Dale–Chall Readability

7.80

SMOG Index

9.80

Spache Readibility

5.00

Number of letters

2834

Number of words

520

Number of sentences

Average words per sentences

Number of syllables

911

Syllables in words

951

Average syllables in words

1.75

Number of words in first three syllables

110

Percentage of word / syllables

21.15

Words not in Dale-Chall easy-word list

247

Words not in Spache easy-word list

183

Technologies

Mobile optimization

This website is optimal for mobile devices!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Loading time

10,915 ms

Table layout

Good! No nested tables found.

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Error! Too many javascript files found which slows down the page load on the website.

http://www.servicemanagement.com.au/Resources/libraries/jQuery/01_09_01/jquery.js?cdv=46
http://www.servicemanagement.com.au/Resources/libraries/jQuery-Migrate/01_02_01/jquery-migrate.js?cdv=46
http://www.servicemanagement.com.au/Resources/libraries/jQuery-UI/01_10_03/jquery-ui.js?cdv=46
http://www.servicemanagement.com.au/WebResource.axd?d=VRqIyi3C029MUsLyeoj6m6SQ5MOwNUXW6ME85gLD-UvrYyWKhR2QHn3kE4_n3zocumegcGlKchIKdjxm0&t=636065545291802409
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/MegaMenu/MegaMenu.js
http://www.servicemanagement.com.au/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a4d4da635-3815-4b70-912b-f389ade5df37%3aea597d4b%3ab25378d2
http://www.servicemanagement.com.au/js/dnn.js?cdv=46
http://www.servicemanagement.com.au/js/dnn.modalpopup.js?cdv=46
http://www.servicemanagement.com.au/Resources/Shared/Scripts/jquery/jquery.hoverIntent.min.js?cdv=46
http://www.servicemanagement.com.au/js/dnn.servicesframework.js?cdv=46
http://www.servicemanagement.com.au/Resources/Shared/Scripts/dnn.jquery.js?cdv=46
http://www.servicemanagement.com.au/Resources/Search/SearchSkinObjectPreview.js?cdv=46
http://www.servicemanagement.com.au/js/dnncore.js?cdv=46
http://www.servicemanagement.com.au/Portals/_default/Containers/Forward/js/greensock.js
http://www.servicemanagement.com.au/Portals/_default/Containers/Forward/js/layerslider.kreaturamedia.jquery.js
http://www.servicemanagement.com.au/Portals/_default/Containers/Forward/js/layerslider.transitions.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/bootstrap/js/bootstrap.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.easing.1.3.min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/unoslider.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.flexslider.min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.trans-banner.min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.fancybox.min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.carouFredSel-6.2.1-packed.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.touchSwipe.min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.isotope.min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.accordion.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery.plugins.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/jquery-scrolltofixed-min.js
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/js/custom.js
http://www.servicemanagement.com.au/Resources/Shared/scripts/initWidgets.js

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Error! Too many CSS files detected that slows down the page load.

http://www.servicemanagement.com.au/Portals/_default/default.css?cdv=46
http://www.servicemanagement.com.au/DesktopModules/WillStrohl.Injection/module.css?cdv=46
http://www.servicemanagement.com.au/Resources/Search/SearchSkinObjectPreview.css?cdv=46
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/skin.css?cdv=46
http://www.servicemanagement.com.au/Portals/_default/Containers/Forward/container.css?cdv=46
http://www.servicemanagement.com.au/Portals/0/portal.css?cdv=46
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/commonparts/Header2.css
http://www.servicemanagement.com.au/Portals/_default/Containers/Forward/layerslider/layerslider.css
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/commonparts/Footer3.css
http://www.servicemanagement.com.au/Portals/_default/Skins/Forward/CustomStyle.css

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Links

We found a total of 42 different links.
Internal links: 28
External links: 14

External links:

Link text (anchor)	Link strength
http://store.dnnsoftware.com/.. /1fba77e1425f4249b17f
Read More
Read More
Read More
Cherwell Software mApp Exchange
Cherwell Global Community
Customer Portal
Cherwell Software Blog
http://cherwellcommunity.com
https://www.facebook.com/pages/Service-Quality/814335521953197
https://twitter.com/Cherwell
https://www.youtube.com/channel/UC1-oEABgC8iL_jxuDSzPEyA
https://plus.google.com/100763573750372408552/videos
https://au.linkedin.com/company/service-quality-pty-ltd

Internal links:

Link text (anchor)	Link strength
Login
http://www.servicemanagement.com.au/Home/tabid/93/Default.aspx
http://www.servicemanagement.com.au/#
Home
Our Services
Cherwell Software
SEND
SMI Suite
Xtraction Reporting
Bomgar
Product Gallery
News
Contact Us
http://www.servicemanagement.com.au/.. /Default.aspx
More
http://www.servicemanagement.com.au/.. /Default.aspx
More
http://www.servicemanagement.com.au/.. /Default.aspx
More
http://www.servicemanagement.com.au/.. /Default.aspx
More
http://www.servicemanagement.com.au/.. /Default.aspx
More
http://www.servicemanagement.com.au/.. /Default.aspx
Cherwell Service Management
Privacy Statement
Terms Of Use
http://www.servicemanagement.com.au/#top

Website security

199.241.152.4

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Warning! The website contains at least one unencrypted email address.

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Icons

Favicon

Good! The website uses favicon.

Order of Heading elements on mobile by position

H2 : Contact , ( 0px from top )
H2 : Recent Tweets , ( 0px from top )
H2 : Popular Links , ( 0px from top )
H2 : Join the Conversation , ( 0px from top )
H3 : SEND, ( 469.34375px from top )
H3 : Cherwell, ( 755.34375px from top )
H3 : SMI Suite, ( 1041.34375px from top )
H1 : , ( 1131.34375px from top )
H1 : , ( 1131.34375px from top )

Typos

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SEO report of servicemanagement.com.au

IT Service Management Software | Service Quality | Cherwell ...

Tasks

SEO

Social

Content

Readability

Technologies

Speed test

Speed test – Javascript

Speed test – CSS

Speed test – Compression

Speed test – Browser cache

Speed test – Images

Links

External links:

Internal links:

Website security

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